Lunch and refreshments included.

• CQC fundamental standards and the evidence you need to meet the standards
• Leadership and management
• Communication and how to handle difficult situations and difficult staff
• Creating watertight Inductions, Appraisals and PDP
• Theories of Motivation

Aims and Objectives

Comprehend the evidence required to meet the fundamental standards

– Safe Caring Effective Responsive Well Led

– Discuss health and safety, infection control, HR and Radiation

Know the key elements for productive leadership and management

– Define the meaning of leadership and management

– Discuss the attributes required

Look at the theories of motivation

– Look at how the established theories influence the way the team work

– Think about how we can use this information to encourage the team.

Appreciate the communication chain for effective communication

– Discuss how we can get communication right first time every time

– Identify ego states that influences communication

Create sound documents and procedures for inductions, appraisals and PDPs

– Think about the well led aspect and how to meet the standards

– Look at the new GDC requirements for PDPs

LOCATION

Hartog at Twyford, The Old Fire Station, Hazeley Road, Twyford, Winchester, SO21 1PT

PRICE

£95 per person.

RSVP

Simply fill in the form below or call 01962 714459.